Speak Easy: The Presentation Skills Boot Camp
· Deliver information and persuade others with clarity and confidence
· Understand communication signals and manage nervousness
· Create powerful introductions and conclusions to your message
· Handle challenging questions
· Learn to speak on the spot
· Understand different audience types
· Master and Manage PowerPoint
Act Your Wage: The Advantage of Etiquette in Business
· Create positive and lasting first impressions through conversation etiquette and listening
· Introduce others with skill and confidence
· Understand and interpret the importance and components of professional presence
· Build relationships by properly handling the business meal and other business social occasions
· Incorporate the unwritten rules of etiquette on the telephone, in voice mails, e-mails, and meetings
· International
Dine for Dollars: Building Relationships with the Business Meal
· Learn the difference between business and social dining
· Handle breakfast, lunch, and dinner opportunities with confidence
· Understand the territorial tactics of dining
· Integrate business talk with small talk
· Know the what, when, why, and how of ordering
· Communicate perfectly with your servers
· Wrap up the business meal seamlessly
· International
Master Your Message: Workplace Communication Strategies for Executives
· Learn listening strategies that promote understanding and rapport
· Understand common behaviors that stop effective communication
· Learn to choose the appropriate approach in communicating with others
· Take responsibility for your own messages
· Engage others in your information
· Learn why ‘saying it twice’ is necessary
